Shepherds Family Law | Effective Communication
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LEADR-IAMA is one of the largest mediation organisations in Australasia with over 4000 members.  It holds a biannual Kongress which covers topics relevant not only to mediators, but also to lawyers and all professionals interested in negotiation and conflict resolution. In my presentation to this year's Kongress in Sydney, I shall explain how electronic communications such...

I thought this might be of interest to you. My career as a family law solicitor and mediator has coincided with the rise of the internet and therefore electronic (mis)communication between separated spouses. I have been fascinated by the tendency of spouses in dispute to exchange acrimonious and unproductive texts and emails. As part of my Masters in Dispute Resolution at UTS, I explored the systemic and psychological reasons why separated spouses struggle with electronic communication. I discovered a number of techniques by which people in conflict can communicate more effectively by email and text.